Doctors in the Netherlands
Huisartsen (i.e. the family doctors) are a real pain for all
new expats.
With
time and, in particular, with expats, their attitude is changing,
especially in Amsterdam, where a big part of the citizens are not
Dutch, not used with this system and, quite often, they are not supposed to
remain in the Netherlands for more than ten
years.
Notwithstanding this, you could face quite bad experiences
with them and you need to get prepared.
First
of all, once you moved to Holland you need to register with one
close to your house of residence.
This is
because the main idea is that they are no more than ten minutes away
in case of house calls.
Don’t
be too much enthusiastic! This is the time YOU need to reach
him/her and NOT he/she
needs to come to your place.
In more
than ten years of Dutch
life I have never (and I would stress “NEVER”!) experienced, either
directly or indirectly, a huisart visit at
home.
You
better accept it and save your psychological energies where you have
chances to win.
The
family doctors have a limited number of patients they can follow and
it may happen that their lists are full and they would turn you
away.
The
best you can do is to ask for some recommendations to your
neighbours or colleagues.
For
sure they have one and they can tell you their
opinion.
Otherwise you can ask your insurance company to provide a
list or check in the gemeentegids, a guide the local authorities use
to provide to their citizens.
For any
non-urgent medical treatment in a hospital or from any other private
health specialist you need a referral from your huisarts, who if and
when you need such a treatment.
Even if
nowadays the health system is de facto
private, this nonsense is an
heritage from the old public system and it is still valid. Again:
you better relax and start getting used to
that!
The most part
of the huisartsen has a consultation hour (spreekuur) where you can
consult them (or, at least, one of their assistants). Out of that
time slot, you would normally be connected to a recorded message
which gives you all the instructions you should follow to get
medical assistance. Most of the times you will be readdressed to the
closest huisartsenpost
.
Since
everything should be probably in Dutch, it would be wiser if you
would ask directly to your huisarts what to do during his/her
absence BEFORE you would really need it.
Last
but not least, Dutch doctors are quite reluctant in prescribing
medicines (in Amsterdam it’s much easier to get a joint rather than
a blister of antibiotics). Keep this carefully in
mind!
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